Frequently Asked Questions

Travelling can spark a lot of questions, and I’m here to help make your trip planning as smooth as possible. Below are some of the most common questions I receive. If your question isn’t listed, feel free to contact me—I’d love to help!

My services are paid for by the suppliers, such as hotels, airlines, and resorts, so you won't incur additional fees when booking through me.
Pricing is generally the same whether you book directly or through an online platform. The advantage of working with me is the personalised service, expertise, and peace of mind that comes with a well-organised, stress-free holiday.
When you book with me, you get expert support before, during, and after your trip. I’ll work within your budget to create a tailor-made experience that aligns with your needs—without any pressure to overspend.
I also offer unbiased advice based on years of industry knowledge and personal connections. This often means access to perks and upgrades that aren’t available to the general public. If any issues arise during your trip, I’m just a phone call away—something you won’t get from an online booking site.
No. I have access to the same rates as online booking sites, and I can often match or even beat prices when comparing similar packages.
Additionally, I can often find exclusive offers or discounts that aren’t available on public platforms, giving you better value for money.
It’s helpful to have an idea of your budget, destination preferences, and travel dates. This will allow me to provide the most suitable options and create an itinerary that’s both exciting and fits your needs. Sharing your budget upfront helps me design a trip that’s enjoyable without financial stress.
No, payment terms are set by the resorts and operators I work with. Deposit amounts vary based on the destination and package you choose, and full payments are usually due closer to your departure date.
Payments are made directly to the resort, airline, or tour provider—ensuring your money goes straight to your booking.
Your booking is completely secure, as all payments go directly to the travel providers—whether that’s a hotel, cruise line, or airline. I simply facilitate the booking process to ensure everything is in order. There’s no risk of losing your booking through me.
My personal touch and extensive industry experience. I work closely with each client to understand their preferences and curate a holiday that’s truly tailored to them. Whether you’re after a family-friendly trip or a luxury escape, I’ve got the expertise to make it unforgettable. Plus, I’m fully mobile and can meet with you at a time and place that suits you best.